Who is typically responsible for managing PhreesiaPad devices in a clinic?

• A. The clinic administrator or IT/Implementation support.
• B. Any front desk staff member.
• C. The Phreesia vendor staff only.
• D. The patient who is using the device.

Answer: (A)

Managing PhreesiaPad devices is about who has the authority to configure settings, assign user roles, handle updates, and maintain device health. The person in charge is typically the clinic administrator or IT/Implementation support, because they oversee the clinic’s technology, ensure security and proper integration with systems, and can coordinate across staff. Front desk staff may use the devices for patient interactions, but they usually aren’t responsible for ongoing configuration or maintenance. Vendor staff can assist with setup and support, but day-to-day management generally rests with the clinic’s own admin or IT team. Patients simply use the device; they don’t manage it.