Which statement describes how e-signatures work in Phreesia and the forms that typically require them?

• A. E-signatures capture patient consent and acknowledgment on forms via the tablet; commonly required for intake forms, consent to treat, privacy notices, financial policies, HIPAA authorization, and release of information
• B. E-signatures are not supported.
• C. E-signatures are applied only to insurance documents.
• D. E-signatures replace patient ID verification.

Answer: (A)

Phreesia’s e-signature feature lets patients sign electronic forms directly on the tablet, creating a verifiable record that they reviewed and agreed to the contents. The signature is tied to the specific document and a timestamp, and it becomes part of the patient’s record for legal and auditing purposes. This enables a fast, paperless process while ensuring clear evidence of consent.

Forms that typically require this kind of signature include those where the patient consents to care and discloses important information: intake forms, consent to treat, privacy notices, financial policies, HIPAA authorization, and releases of information. These are the kinds of documents where it’s important to have the patient affirmatively acknowledge terms and permissions before proceeding.

E-signatures are a supported Phreesia feature and aren’t limited to insurance documents. They don’t replace patient ID verification, but they provide a signed consent record that accompanies the patient’s identity in the workflow.