Which statement best describes how Phreesia system updates are implemented?

• A. Vendor/IT deploy during maintenance windows; admin governance dictates approval and testing requirements
• B. End users install updates
• C. Updates are automatic with no approvals
• D. Updates are not deployed

Answer: (A)

Updates for Phreesia are handled in a controlled, centralized way by the vendor or IT team during scheduled maintenance windows, with admin governance guiding approval and testing requirements. This approach ensures updates are applied consistently, downtime is planned, and any changes are reviewed for impact on existing configurations and workflows. Requiring approvals and testing helps maintain security, compliance, and system stability, which is especially important in healthcare settings where changes can affect patient data and integrations.

End users installing updates bypasses centralized control and can lead to inconsistent versions and security gaps. Updates happening automatically with no approvals remove essential oversight, which is risky for a system handling sensitive information. Not deploying updates at all would leave the system exposed to bugs and security vulnerabilities.