Which resources are typically provided for new Phreesia users?

• A. Onboarding sessions only
• B. Knowledge base only
• C. Role-based training guides, onboarding sessions, knowledge base, and practice-specific workflows
• D. Practice-specific workflows only

Answer: (C)

This question tests how training resources for new Phreesia users are typically structured. The strongest approach includes a combination of role-based training guides, onboarding sessions, a knowledge base, and practice-specific workflows. Role-based guides tailor content to each job function, so learners see precisely the tasks they’ll perform rather than generic steps. Onboarding sessions provide a structured introduction to the system and its essential workflows, giving everyone a solid starting point. The knowledge base offers a searchable, on-demand reference for questions that come up after initial training. Practice-specific workflows align Phreesia with how this particular clinic operates, helping users apply what they learned to real daily procedures. Relying on only one resource leaves gaps—onboarding alone misses ongoing reference and role relevance, the knowledge base alone lacks guided practice, and practice-specific workflows alone don’t cover general setup and reference. Combining all four resources ensures comprehensive, practical, and reusable training.