Which information does an audit trail primarily record in Phreesia?

• A. The amount charged
• B. The appointment location
• C. The patient satisfaction score
• D. Who accessed records, what changes, and when

Answer: (D)

Audit trails log who accessed patient records, what changes were made, and exactly when those actions occurred. This creates an accountability trail that supports security, privacy, and regulatory compliance by tying data activity to a specific user and time. It’s not about the amount charged, where an appointment was held, or patient satisfaction scores, which are billing, scheduling, and outcome metrics respectively. For example, if a clinician edits a medication list, the audit trail records the user’s identity, the exact change, and the timestamp, confirming what happened and when.