How can practice administrators monitor form completion rates by department or provider in Phreesia?

• A. Manually review a single doctor’s sheet each day.
• B. Use reporting dashboards filtered by department/provider; export data to analyze trends; set targets and alerts for low completion rates.
• C. They cannot be monitored by department.
• D. Completion rates are not recorded.

Answer: (B)

Monitoring form completion rates by department or provider relies on using Phreesia’s reporting tools to quantify how often forms are completed across different units and who completes them. The reporting dashboards are designed to be filtered by department or provider, so you can see each area’s current completion rate at a glance and compare across the organization. Exporting that data lets you dive deeper—analyzing trends over time, spotting patterns, and tracking changes after process adjustments or staff changes.

Setting targets and alerts turns visibility into action. You can define desired completion rates and configure alerts to notify you when a department or provider dips below the threshold, prompting timely interventions such as reminders, training, or workflow tweaks. This approach is scalable and data-driven, giving a clear picture of performance across the board rather than relying on ad hoc checks.

That’s why it’s the best fit: you gain a department-level view, trend analysis, and proactive management opportunities, rather than focusing on a single doctor’s sheet or assuming completion data isn’t recorded.