How can Phreesia help with patient appointment reminders?

• A. Reminders are not supported
• B. Reminders can be sent only by phone
• C. Reminders are sent automatically via text, email, or phone according to configured workflows
• D. Reminders are only sent on the day of appointment

Answer: (B)

Automated, multi-channel reminders are what Phreesia provides. Reminders can be sent automatically via text, email, or phone according to configured workflows, so you can tailor how and when each patient is reminded and through their preferred channel. This approach boosts attendance by reaching patients in the way they’re most likely to notice, without manual effort from staff. The option that claims reminders aren’t supported isn’t accurate, and limiting reminders to just phone or restricting them to the appointment day doesn’t reflect the flexible, pre-appointment reminder capabilities Phreesia offers.