How are Phreesia system updates deployed and who approves them?

• A. End users install updates
• B. Vendor/IT deploy during maintenance windows; admin governance dictates approval and testing requirements
• C. Updates are automatic with no approvals
• D. Updates are not deployed

Answer: (B)

Updates for Phreesia are delivered by the vendor and the organization’s IT or administration team, not by individual end users. They are rolled out during scheduled maintenance windows to minimize downtime and keep environments consistent. Before deployment, governance sets who must approve the update and what testing is required, often including testing in a staging or QA environment and a plan for rollback if needed. This approach protects data integrity, ensures compatibility with existing integrations, and maintains security standards. Automatic updates with no approvals would bypass important checks, and having end users install updates would create inconsistent environments and complicate support.