Explain the difference between live and test environments in Phreesia and how to switch safely.

• A. Live processes real data; test is a sandbox for training; switch via admin settings; ensure test data does not mix with production; always log out from live before switching.
• B. Live is a sandbox; test is production.
• C. Switching has no effect on data.
• D. Test automatically mirrors production without setup.

Answer: (A)

Understanding the difference between live and test environments is about keeping production data separate from training data and switching between them safely. The live environment handles real patient information and actual workflows, so changes here affect real operations. The test environment is a sandbox built for training and experimentation with non-production data, allowing practice without risking real records. Switching safely is done through admin settings to move between environments, and you should always log out from the live environment before switching to prevent the session from lingering in the wrong context. Also ensure test data stays isolated and doesn’t mix with production data. In Phreesia, use the admin control to select the environment you’re operating in, and verify you’re in the correct one before performing tasks. The other options misstate how environments relate to data or how switching works, and they can lead to unintended data changes or exposure.